Case Study The Guinness Partnership

The Guinness Partnership is one of the largest providers of affordable housing and care in England. The Guinness Trust was founded in 1890 by Edward Guinness, 1st Earl of Iveagh, a great grandson of the founder of the Guinness Brewery, to help homeless people in London and Dublin. He donated £200,000 to set up the Guinness Trust in London, the equivalent of £25 million in today’s money

Concept Elevators has successfully worked with the partnership for many years and maintains over 300 mobility equipment devices in people homes. This ranges from stair lifts to through the floor home lifts.
Working to strict key performance indicators in areas such as response times and first time fixes, we ensure our services are continually improving in order to deliver the best service that is customer focused at all times.

A recent testimonial came in from the contract officer of the client which read

“The housing officer visited site and he has advised me that the new stairlift was being fitted – that’s great service seeing I only ordered it yesterday! Much appreciated and many thanks for acting so quickly. The residents are both in their 90s so will be delighted.”

Mobility

The Guinness Partnership

Concept House, Norton Canes Business Area,
Jerome Road, Norton Canes, Cannock,
Staffordshire, WS11 9UE
VAT No. 157-0349-12

Tel : 01543 273673
Email us : helpdesk@conceptelevators.co.uk