The Complete Lift Service

We established Concept Elevators back in 1996, and with over 25-years' experience, we have become one of the UK's foremost independent lift maintenance providers.

We offer a full, comprehensive range of Maintenance, Modernisation, Repair and Installation services to building owners, management agencies in the private and public sector.

Concept Elevators operates across the UK, with an extensive national network of dynamic customer-focused service partners that deliver our top quality services.

Our Vision and Mission

Our vision is to be the best and preferred provider of Lift Maintenance, Modernisation and Repair Services in our chosen markets by operating with all the leading lift manufacturers.

Our mission is to care about our customers by making sure that their lift and mobility services always operate reliably. Behind the scenes, we strive to improve our performance continuously. We measure our productivity and efficiency to continually improve our top-quality service.

Our values

We insist on open, honest and fair relationships with each other, our customers, communities and business partners. We believe this is the only way to do business. Our values help drive our vision, our objectives and our behaviours by which we achieve meaningful results.

Sustainability
Carbon Footprint
Safety
Customer Service

In a world demanding sustainability, then all our installations and servicing methods are delivered with your energy efficiency in mind. Our modernised lift cars provide a smooth ride along with beautifully designed modern interiors that use sustainable materials.

We are ISO 14001:2015 accredited, which ensures we promote sustainability throughout our business.

We care a lot about the environment, as do our customers and partners. Therefore, we are actively taking steps to optimise our carbon footprint as a business.

All our elevator installations and lift car lighting run to the latest trends and standards in energy efficiency. That means that you save money on your running costs and ultimately benefits your overall building carbon footprint as well.

We are ISO 14001:2015 accredited, which ensures we set ourselves objectives to aspire to carbon neutrality.

Health, Wellbeing and Safety are essential operating values to us and we actively work with our partners and customers to achieve high health and safety standards.

We are ISO 9001:2015 accredited service provider which ensures we commit to quality management and continuous improvement of our systems.

Our safety accreditations include:

ISO 45001 Health and Safety accredited.

LEIA – The Lift & Escalator Industry Association.

Constructionline | CHAS | Safecontractor | Altius verified |

What makes us stand out is our exceptional customer-focused service approach. That ethos reflects in our Engineers and staff using smart technology and our project management capabilities.

We have a UK-wide coverage which means that we manage breakdowns swiftly, restoring your lift service quickly.

Our turnkey projects all deliver outstanding professional and seamless customer service too. That means that you, as our customer, get your lift installation, or elevator modernisation programme in service on time and to cost.

Our Quality and Sustainability Standards

ISO 9001:2015 accredited service provider which ensures we commit to quality management and continuous improvement of our systems. We work in partnership with our customers through Key Performance Indicators to assure our ongoing growth.

ISO 14001:2015 accredited, which ensures we promote sustainability throughout our business and ensure we set ourselves objectives to aspire to carbon neutrality.

ISO 45001 Health and Safety accredited.

LEIA – The Lift & Escalator Industry Association.

Constructionline | CHAS | Safecontractor | Altius verified |

Please see our downloads page to view all of our certification.

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