Case Study THE WALSALL HOUSING GROUP

Walsall Housing Group Limited (or whg) is a not-for-profit housing association. It was founded in March 2003 and is currently responsible for more than 21,000 homes, primarily in the borough of Walsall, West Midlands.

They work hard to make sure that their homes are well managed and maintained so that customers can enjoy them in safety and comfort. Putting their residents and communities first in all of their work is a priority.

Concept Elevators has partnered with WHG for twenty years and originally worked with the organisation when the lift portfolio was managed by Walsall Metropolitan Borough Council.

We support the group with the management of its lift portfolio which is considerable. Recently we have partnered with them to upgrade the two way communication in each of their lifts to benefit from new GSM technology. This removes the need for troublesome fixed telephone lines.

This upgrade ensures WHG can monitor all two way communication with its lifts and along with Concept Elevators can react quickly to any faults.

Concept Elevators are also a strong supporter of WHG’s social improvement plan. Recently we worked with the group to introduce an apprentice to our ranks via their tenant job finder scheme. This full story can be seen in our blog section.

Maintenance

The Walsall Housing Group

Concept House, Norton Canes Business Area,
Jerome Road, Norton Canes, Cannock,
Staffordshire, WS11 9UE
VAT No. 157-0349-12

Tel : 01543 273673
Email us : helpdesk@conceptelevators.co.uk