Midlands Office 01543 273673
Northern Office 01928 594790

At Concept Elevators we are fully committed to providing a service that is flexible and proactive rather than reactive, to ensure that our customers’ needs are met.

We invite our clients to regular performance review meetings, as we believe that this “one to one" approach promotes honest, open discussion and long term relationships.

Our elevator service management system allows management reporting to be taken to a new level, with detailed service and maintenance information readily available to our engineers and customers.

A strong commitment to our engineers and administrative team is demonstrated by our extensive training programme which in turn, is reflected in the quality of service our clients receive.

As a forward thinking organisation we are active members of The Lift and Escalator Industry Association (LEIA). We are also accredited to the Constructionline, the Contractor’s Health & Safety Scheme (CHAS), Altius verified and Safecontractor approved.

Maintenance

We offer preventative maintenance packages for all your lift, elevator and vertical transportation equipment. Your elevator machinery is highly sophisticated and in constant use, and that means all the moving parts become worn over time. Therefore, regular maintenance is vital to day-to-day safe, reliable and smooth operation.

Modernisation

Your elevators reflect a lot about your business image to your customers. We know that lifts, being in constant use, the interiors get tired and tatty over time. Moreover, the equipment behind the scenes gets worn out too and needs updating to be compliant and efficient. We also know that replacing your lift is very costly. So, to improve your users’ experience and your branding, then our image make-over for your lifts will be perfect for you.

We offer a comprehensive lift modernisation service. What’s more, updating your elevator interiors is a less costly option than replacing the lift entirely.

Lift Installation

We pride ourselves on our expertise, specialist knowledge and the high quality of our customer-focused Installation Service for all new lifts. All our highly experienced and skilled installation teams consist of qualified Installation Engineers and Professional Partners.

We work with all the top elevator manufacturers to deliver the ideal solution for any building.

Emergency Breakdowns and Repair

We understand how frustrating it is when your lift breaks down.

Therefore, when it comes to responding to a breakdown or lift failure, we pride ourselves on fast, efficient customer service. Our 24/7 call centre has the know-how and systems in place to deal swiftly with all your urgent breakdown calls and repairs. What’s more, you have direct access to our engineering teams to reduce lift downtime.

Mobility Access

Our mobility access service fully maintains and repairs stairlifts, platform lifts, through the floor home lifts and hoists.

Our fully qualified engineers have the necessary technical skills to service all types of mobility access equipment.

Our Engineers have the latest diagnostic tools at their fingertips to quickly diagnose problems and fix issues returning your mobility access equipment to regular service as soon as possible.

Our Satisfied Customers

Case Studies

  • Offices
  • Housing Associations
  • Residential Buildings
  • Hospitals
  • Hotels
The Guinness Partnership

The Guinness Partnership

The Guinness Partnership is one of the largest providers of affordable housing and care in England. The Guinness Trust was founded in 1890 by Edward Guinness, 1st Earl of Iveagh, a great grandson of the founder of the Guinness Brewery, to help homeless people in London and Dublin. He donated £200,000 to set up the Guinness Trust in London, the…

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The Walsall Housing Group

The Walsall Housing Group

Walsall Housing Group Limited (or whg) is a not-for-profit housing association. It was founded in March 2003 and is currently responsible for more than 21,000 homes, primarily in the borough of Walsall, West Midlands.…

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Orbit Housing Campion View

Orbit Housing Campion View

Campion View is a Sheltered Housing property belonging to the Orbit Housing Group. It offers affordable, pleasant, well maintained, high quality sheltered accommodation. and is situated within two miles from the main town centre. The property has 28 single bedroom flats and was built in 1985. The accommodation offers wheelchair…

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Norwood Green Care Home

Norwood Green Care Home

As part of Four Seasons nursing care group, Norwood Green Care Home is set in landscaped gardens, situated in a quiet residential area with pleasant views over the park in Ealing. The home offers residential care for those who need help with daily tasks, and nursing care for people who have complex medical needs. They also provide both residential dementia care and nursing dementia care for residents who require it. They also provide respite care to give family or friends…

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Warner Leisure Hotels

Warner Leisure Hotels

Belonging to the Warner Leisure Hotel Group and once owned by George V’s Lord in Waiting, Bembridge Coast Hotel overlooks the Solent. The late Queen Mother came here to watch the yachts racing during Cowes Week. The hotel is one of the most popular with guests all year round and is situated on the eastern most point on the Island. The hotel has a wonderful beach and is an ideal base for touring the Isle of Wight. Balcony rooms allow…

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